Remember the good ole' days of driving to the bank on Friday evening to deposit your paycheck after a long week? What about going to an actual brick & mortar store to pick up the newly released album by Prince? Or even just meeting up with an old friend to connect and have an actual in-person conversation? Well I think we all know by now that those days are long gone and have been replaced by digital advancements like direct deposit, streaming, and Facetime. So what is the motor behind these advancements in today's society? Convenience.
Con-ven-ience: the state of being able to proceed with something with little effort or difficulty.
However, when we translate convenience to the healthcare industry- the word is nonexistent to our vocabulary. But why?
Industry leaders that provide consumers with service at the home.
The answer to this question is not from a lack of resources, but rather a lack of C-Suite executives understanding the differences in generations between their employees. What is the age of the majority of consumers using Uber, DoorDash, Netflix, Facetime, etc.? 16 to 24-years-old, with most of these innovative companies coming to surface no more than 10 years ago. Therefore, the people that grew up with these technologies are starting to infiltrate the workforce with much different expectations than people that have been employed for 20 years and living completely different lifestyles.
The difference between generations in the workforce.
So, what does this mean for the workforce?
Times are changing- even in the world of health benefits. As employees evolve along with technology, they expect their health benefits to keep up.
For Gen Y & Z who are entering the workforce today, they come from a generation that grew up with technology, the internet, and can often be stereotyped as tech-addicted and lazy. However, the real question is- are they just misunderstood by other generations? Are they lazy or do they just value convenience more than other generations? In other words, they tend to "work smarter, not harder."
For older generations such as the Baby Boomers and Gen X, they are often stereotyped as the independent workaholics. Do they work harder than other generations or were they just never provided the convenient resources that other generations grew up with?
No matter what your opinion may be, the workforce is changing and nobody has a say on that matter:
How the workforce will look in 2025.
By 2025, the majority of our workforce will be made up of the "lazy" and "tech-addicted" generations. Which is why it is important for employers and health benefit advisors to start taking action by providing their employees with innovative care solutions.
Yes, telemedicine already exists. Patients can talk to a doctor from their couch. However, telemedicine is unable to provide the necessary quality of care that is needed in today's society. What happens when the patient needs an X-ray, an ultrasound, or an EKG? The ER and Urgent Care are forced to take care of the patients who are not receiving the proper care from their telemedicine doctor. You're asking this generation to leave their house? Forget it.
As the workplace continues to grow and new generations are joining the workforce, healthcare is evolving alongside it. EZaccessMD is at the forefront of providing innovative healthcare solutions in the patient's home. By combining traditional telemedicine with in-home urgent care, EZaccessMD delivers higher quality care at a lower cost and a better patient experience. You stay on the couch, we come to you.
